Refund Policy

At boostgames.shop, we strive to provide top-quality digital products and ensure customer satisfaction. By purchasing from our website, you agree to our refund policy, which complies with UK consumer laws to ensure a fair process for all transactions.

Eligibility for Refunds

Refunds for digital products are applicable only under the following conditions:

1. Non-Delivery: If you do not receive the purchased digital product after completing the payment.

2. Defective Product: If the delivered digital product is faulty or does not function as advertised.


Non-Refundable Situations

We are unable to issue refunds in the following cases:

1. Change of Mind: We do not provide refunds if you no longer want the product after purchase.

2. Product Dislike: Personal preferences or dissatisfaction with the content do not qualify for refunds.

3. Activated Digital Products: Once a digital product has been activated or used, it becomes non-refundable.


Quality Assurance

All digital products undergo thorough verification before delivery to ensure they meet our quality standards. If you experience issues, please contact our support team at contact@boostgames.shop.

UK Legal Compliance

Under the UK Consumer Rights Act 2015, consumers are entitled to a refund for faulty digital goods. However, the Consumer Contracts Regulations 2013 specify that digital products, once downloaded or accessed, are non-refundable if the customer has agreed to forfeit their right to cancel.